This page is not available in other languages. My first experience with Toscana was very good. I received an alligator statue from this company last Christmas. I would have expected them to at least waive the $111.00 shipping charge. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. The shipping prices depend on your order total. "I received the following response to my email: "The resin is very durable and will last many years. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. It sat there for 6 months, and we realized a crack had appeared in its side. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. Robbing Peter to pay Paul comes to mind! This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. Your email address will not be published. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. Their headquarters, however, are based in Elk Grove Village, Illinois, so we can assume that the company oversees manufacturing from the US. So my daughter never got her Christmas gift. Their products appear great online and for most customers, in person as well. Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! Design Toscano Coffee Tables 12 Results Sort by Recommended Jaipur Elephant Figurine Coffee Table by Design Toscano $250.97 $340.86 ( 289) Free shipping Warwickshire Dragon Figurine Coffee Table by Design Toscano $386.63 $523.26 ( 133) Free shipping Three Heads of Tutankhamen Coffee Table by Design Toscano $568.86 $741.00 ( 28) Free shipping 4.6 out of 5 stars 716. $75.95 at Design Toscano. Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! I have bought from this site several times and was never disappointed! How do I protect them from further damage? See Less Weights & Dimensions Specifications Additional Documents I will call customer service before I order my new table. Amazon Business Everything For Your Business: Amazon Fresh . Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. Verification can help ensure real people write reviews about real companies. How BBB Processes Complaints and Reviews. Shop new arrivals and save big today! Or fastest . Makes me wonder how a company can stay in business run the way they are. Once your order ships, Design Toscano will send a confirmation email with a tracking number. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white. On OUR dime. Try these options, carefully selected to look sufficiently realistic. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please use a valid email. Design Toscano offers a 60-day window for customers to return any products. the glass parts do not sit well in the brass parts. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. # 3 I send it back and have them repaint it. Where are the egyptian design toscano items manufactured? Date of experience: March 20, 2021. Best regards, Katie Customer Service Design Toscano I am less than impressed with the quality of these pieces. I bought gifts for others and they loved them! Sculptures Design Toscano 6.5 in. We bought the Rose Table Lamp, two of them. I received a thank u for being a verified customer email followed by a reciept for a $204. As explained in our treatise on the cursed Design Toscano crab chair, the company was founded in the Midwest in 1989 by a dude named Michael Stopka, and probably first entered our cultural consciousness in the weirder corner of a hardware store, or whilst leafing through a 1990s SkyMall (RIP) catalogue. Design Toscano ranks 76th among Home Decor sites. Pour more olive oil on me, Hercules. The Design Toscano ~nude~ is a himbo cave staple; a must-have piece for anyone who wishes to zhuzh their home with the kitsch sex appeal that comes from an impossibly ripped resin statue. We use dedicated people and clever technology to safeguard our platform. Well I went outside to do some pruning and added water to birdbath. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. Both up on my roof now. Order st francis statue. I have bought from this site several times and was never disappointed! BBB reports on known marketplace practices. H Thai Princess Sculpture Garden Statue 3 (16) Questions & Answers Hover Image to Zoom share Share print Print $ 193 95 Pay $168.95 after $25 OFF your total qualifying purchase upon opening a new card. Design Toscano ranks 543rd among Home Decor sites. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I will also be contacting the Better Buisiness Bureau. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. What arrived was a completely different style and color than what I thought I ordered. Robbing Peter to pay Paul comes to mind! Love, love, love their items especially the dragons! Do not order anything from them. You have a right under this policy to opt-out of the "sale" of your personal information in this way. thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Need to file a complaint? As a matter of policy, BBB does not endorse any product, service or business. Viking ships are intimidating. Impossible to reach without hiring someone. Get Is Design Toscano Going Out of Business. thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Sealing the paint is the customers responsibility! Today I saw a refund for $33 appear, but the price of the statue was $65. Design Toscano medieval gothic Steampunk decor steampunk accessories cyberpunk decorative accents desktop figurine statue home and office man-cave collectors cyberpunk action figure and vintage lamp industrial goggles mask Tried to charge me for shipping and tax on items that were cancelled You need to do your homework and call customer service before shopping from any online sight. We also ensure all reviews are published without moderation. I do a lot of online ordering, but will NEVER shop this site again :(. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. 2 Bald Eagle mantle statues. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Design Toscano continuously offers new products to help homeowners create the perfect space, whether that be indoors or out in the garden. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. I will also be contacting the Better Buisiness Bureau. I even got a discount on the order by going to Retail Me Not. The owners should be ashamed of themselves! In Stock. Design Toscano recommends keeping it out of extreme winter conditions. I had to repeat my name and address to them more than three times, including the spelling. Products used:I have 6 total pieces purchased between Amazon & Wayfair, Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. This company is horrible. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Will order again. Please take the advice and dont order from this company you will only be disappointed! Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. Buy with paypal or credit card so you can make sure your moeny is safe. When purchased online. This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. Find out how we combat fake reviews. Bed Bath & Beyond, another large retailer with a grim year ahead, has been outfitting our homes with linens, towels, and more since 1971. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. This statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or gallery. FREE Returns . The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. I found what I thought would be a great Buddha statue for my garden. $226.86 $ 226. 4.3 out of 5 stars 77 ratings. Love it. 10 in. This is a multi-location business. FREE delivery Tue, Feb 21 . They LOVE to harass their customers Inferior product no satisfaction from them. Tried to charge me for shipping and tax on items that were cancelled Nothing fell on it, no one played with it, it just had sat there. weeks." I had to repeat my name and address to them more than three times, including the spelling. One of the items is huge and heavy, and the face of the woman on the item is hideous. Apply for a Home Depot Consumer Card Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. Impossible to reach without hiring someone. 5 out of 5 stars with 3 ratings. Emailed them several times but still no response! I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. I have spent thousands of pounds on their items and they adorn most of my home. BBB Business Profiles generally cover a three-year reporting period. So sorry. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. Can't fault them. perfect for backyard display, or as a cabin living room companion Exceptionally beautiful product. This heirloom table injects some play into your living room. I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. 2 Bald Eagle mantle statues. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. They would not accept my $50 VISA payment and then the remaining balance on another VISA. Founded in 1990, Design Toscano has also introduced a broad collection of themed products, including but not limited to angels, animals, dragons & gargoyles, Egyptian, medieval & gothic, fountains, and classic statues. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. In total the company has more than 6,000 products available. Do you supply such a product for this purpose? After 25 years of association with this company, no more. Research the items before you buy. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. 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