If documents are not feeding through the auto document feeder (ADF): 1. Brother MFC-J6945DW INKvestment Tank Color Inkjet All-in-One Printer with Up to 1-Year of Ink In-box(1) The Brother MFC-J6945DW INKvestment Tank color inkjet all-in-one printer with tank technology delivers reliable performance, enhanced productivity and professional results - perfect for small businesses and home offices. Anna Middleton If the tension is too strong, the solenoid wont be strong enough to pull the arm down and you will get a No Paper Error. in that case you just need to slightly stretch out the spring and try again. iOS Device-related ProblemBrother iPrint&Scan / Mobile Connect (iOS)AirPrint (iOS)Android Device-related ProblemBrother iPrint&Scan / Mobile Connect (Android)Brother Image Viewer (Android Device)Windows Phone Device-related ProblemBrother iPrint&Scan (Windows Phone Device)
Subscribe & Save with Refresh EZ Print Subscription. To learn more about how we use your information, consult our privacy policy. Plus, it can be paired with another tray or two, which you can stack for increased efficiency! How do I stop the clunking sound? Mar 31, 2020 by Brother printers are excellent, but youre still not safe from paper jams. Configure scan locales furthermore check Manual multi-page scan either Continuous Scans. Open the back cover of your Brother printer. Please update the quantity to proceed. A subsidiary of Digital Check since 1999, STImaging makes digital microfilm and microfiche readers for individual viewing. -If the Touchscreen still does not display ADF Ready, go to the next step. Dec 4, 2021 by All the way to the east, the number of pedestrians gradually increased, all of whom looked like Westerners.This made Vincent more affirmed the fact of . Close all doors and turn on the printer. I had the same kind of problem with a Brother MFC-6710DW, only three years old and not using it daily. Turn on the printer and wait till warm-up period finishes and the printer is idle. Which you find here: So never forget to check our Bollyinside Blogs, for technology computer mobile guides and Tips, Top lists, best 10, and bussiness guides. This particular issue starts out looking like a ordinary jam basically, the scanner keeps getting stuck and the usual remedy is to hold down the power button for two seconds, which in turn runs the motors and expels most jammed documents. Step 1 How to Fix Continuous Jamming in Printer, Brother MFC-7840W Remove the corner cover shown in image. A check scanner uses feed motors that are much more powerful and more precise than those on your typical off-the-shelf printer or scanner this is a necessary requirement to make the magnetic MICR ink read correctly. If you are looking inside the printer and touching the print head, you must first wait for it to cool down. so i cut it down. More often than not, repeated "paper jams" are a false alarm caused by accumulated dirt or ink on the image sensor that cause the scanner to stop. Reply. Get a 2 Month FREE TRIAL! If the problem persists, you may try blowing out the scanner track with a can of compressed air, or as a final step, wipe down the sensor glass itself with an alcohol wipe or a tissue damp with Windex, as shown in our Detailed Cleaning videos. Remove any paper from the ADF that is not jammed. Check your printer for foreign objects that may be causing the jams. Youve checked the printer, and you cant see any paper stuck in it. Reconnect the printer to the power outlet and check if it works properly now. Paper pulled in crooked resulting in paper jam/tearing. When a paper jam occurs, some printers flash lights at you and scream for help. timber is also provided to help you understand where to begin cutting to avoid jamming the saw. Sep 9, 2019 by Print a test page by performing a self-test. When you reload your input tray, pay attention to the trays needs, such as how the paper should be loaded and whether the length or width guides need adjusting. There is nothing stuck in the printer to make it do that. It now does not jam on 2-sided printing. Privacy Policy, The input sensor does not tend to get much accumulated dirt because of its location outside the main paper path. I went right to left, and back again a few times. It comes and goes and is hard to explain the action. Tried unplugging, and waiting for 20 min, wiped the belt inside with alcohol as suggested on youtube. For especially stubborn jams, sometimes its necessary to open the side cover and pull out the document (or pieces of the document) by hand. Have followed instructions but still paper is jamming. Simply cleaning the scanner can solve this problem.To the user who sees that message, it looks like the scanner is just stuck and wont run. priscilla clayton, Stina B. Niu About us, I cant get the side panel off. Adjust the paper guides to the width of the paper. Whether working from home or in a busy office, Brother Desktop Scanners can help you streamline the process of digitizing, organizing, and sharing documents saving you significant time and enabling immediate access to all your important documents. Only as a last resort, remove the cover and pull the check out manually. How do I clear the message "Document Jam" from the LCD display? Usually, a self-test can be initiated by pressing and holding the Resume button until the printer starts printing. Ill give that a whirl on my brand spanking new Pixma TR7560 which keeps jamming often or grabbing multiple papers of the tray. A Few Suggestions to Fix. Bollyinside provide Guide, Tips and tutorials. The Touchscreen should display "ADF Ready" in the top left. When you have removed all the jammed paper from the printer, you can plug it back into the socket and check if the LCD has stopped displaying the error message. Pay only for the pages you print, with guaranteed free delivery. If you only put the amount of paper youre going to use for one printing task, youre less likely to suffer a jam. One comment Step 3 You should first remove the jammed paper from the front, then from the back, and then check the inside of the printer. 4. Printer jams occur when the paper feeding through the printer goes awry. Find helpful customer reviews and review ratings for Brother MFC-J4535DW INKvestment-Tank All-in-One Color Inkjet Printer with NFC, Duplex and Wireless Printing Plus Up to 1-Year of Ink in-Box, White at Amazon.com. 10. The rear rollers, the rollers behind the ink cartridges. Then I carefully 'flossed" my way over to the left side and "Ping" out comes a push-pin that was blocking the paper! The pictures at top right are all examples of this in each case, the customer reported constant paper jams, which turned out to be caused by an unseen scrap of paper blocking the path. However, in the lead up I noticed a clunking sound. I HATE THIS ONE! You need to check that the paperfeed rollers in your printer are clean. Jan 7, 2021 by Is the scanner on and connected?. rjan Widegren. Suite 210Northbrook, IL 60062. 4. By continuing to browse, you are accepting our legal notice. Very disappointed. Make sure there is no jammed paper under the print head, but be careful not to stain clothing with ink. Canon pixma 3620. Because the wrong size or incorrectly loaded paper may jam in the printer. Additionally, make sure the paper fits the tray correctly and is inserted correctly. Brother printers are great, but youre still not safe from paper jams. How-to information about scan settings using the panel on the machine or driver/software, and management for administrators. Others sense where the jam is and provide guidance on clearing the blockage. The Touchscreen should display ADF Ready in the top left. f.Do not use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped. Click here to display all models covered by this answer. Whatever you do, DONT spray Windex directly on the glass; spray it on the tissue. What now? You may also try manually wiping the sensors in the paper track see your user manual for instructions on this.]. Sometimes, theres a hardware issue that you may not be able to solve on your own. Disclaimer: Some pages on this site may include an affiliate link. I'm not sure. Press the switch down and release. Why does the magnetic MICR printing on checks use such a weird font? When youve removed all the jammed paper from the printer, you can plug it back into the socket and check if the LCD has stopped displaying the error message. Printing professional quality two-sided documents and brochures or booklets is quick and easy thanks to this printer's . All the suggestions are fairly easy to apply and can be done in a few minutes, unless you need to repair the printer. 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Carefully remove the jammed document by pulling out toward the left side of the machine. You may also contact Customer Support for additional warranty options. If you do nothing else when maintaining your scanner, just making sure the front feed rollers get clean is the best thing you can do to avoid misfeeds and other issues that will stop the scanner from running. Called Canon, no help there, even though the printer is still under warranty. Solutions for problems related to scanning via local connection (USB or Parallel) Solutions for difficulties in scanning such as low scan speed, scan noise, and unexpected scan results. 1. For a start please perform these steps: Please try to make a few copies directly from the ADF and check if there are any jams or errors related to paper jams. How to Fix Continuous Jamming in Printer, Brother MFC-7840W. Open the ADF cover and check if there is any jammed paper inside. Remove the needle from the machine. So it could be a software bug where the LCD keeps displaying the message when there is actually no paper jam. Were sorry. Monica Cassis, David Sherrets Mfc-8710, MFC-8710DW, MFC-8510, MFC-8510DN, MFC-8810DW, MFC-8810, MFC-8910DW, MFC-8950DW, MFC-8950, MFC-8910.Reset Fuser Life:https://youtu.be/ZuEScE6Zv_wRemove fuser from printer: https://youtu.be/S74671SmW34How to fix fuser by putting grease on sleeve:https://youtu.be/VkkmgreNTHYPlease subscribe to our channel and like this video! [note: Sometimes, the scanner may refuse to feed a cleaning card through, because the error stops the feed process immediately. If you pull the check out manually, the scanner may or may not register that the paper path is clear, and may still treat it as if there is a jam becoming stuck until you reset it by pressing the button. Carefully remove the jammed paper. If your Brother printer keeps getting paper jams, it may be because you're putting too much paper in the paper tray. I noticed that I could not even force paper through the left hand side, which made me think something was blocking it. However, if you prevent paper jams by following our tips, you can postpone potential hardware repairs and prolong the life of your printer. Please log in again. Still a Code 1300. Other than the paper jamming, the printer seems to be working just fine. The feed rollers at the start of the paper path accumulate 90 percent or more of the dirt and rub-off from scanning documents, as evidenced by the before and after photos of this scanner. It comes and goes and is hard to explain the action. This item: Brother DCP-B7535DW Multi-Function Monochrome Laser Printer with Auto Duplex Printing & Wi-Fi (Toner Box Technology) 24,08900 + BROTHER TN-B021 Toner Cartridge 81800 Total price: Add both to Cart What is in the box? If it is contact the manufacturer as per the warranty statement (usually found in the User manual) regarding a repair, replacement or refund. Nov 12, 2019 by Therefore, it could be a software error where the LCD keeps displaying the message when there actually isnt a paper jam. Before you start troubleshooting, unplug the printer from the power source. I wish I had used google to search for an answer before throwing the other one away, a rather costly error. If its just a temporary bug, multiple commands could cause a paper jam. No joy here. Of course, when your scanner gives you a warning message that looks like theres a paper jam, in 99% of cases the cause is, in fact, simply a paper jam. If you do need to clear the jam manually, always try to do so by pulling it forward through the track, not lifting it upward. 4. Advanced NetworkingWired Network Setting ProblemWireless Network Setting ProblemWired Network SettingsWireless Network SettingsTips for Network Settings
For help in clearing an actual paper jam: http://youtu.be/Pmt3qtJhjMkIn this brief guide I show you how to try and fix a 'Paper Jam' error on a Brother print. To the user who sees that message, it looks like the scanner is just "stuck" and won't run. Learn more, Find sales and support options for Brother products using our interactive assistant tool! 3. Caution: Make sure you open the ADF cover before removing any jammed paper. James Hogan is a senior staff writer at Bollyinside, where he has been covering various topics, including laptops, gaming gear, keyboards, storage, and more. Brother MFC-8710DW All-In-One Laser Printer FAX/SCAN/COPY-Paper Jam Issue. Reboot the machine and see if the message keeps popping up. SmartSource scanners use four different sensors to figure out where the paper is during the feeding process one in the input hopper, two right after the feeder intake mechanism, and the then the image sensor itself, which captures the check image. Machine problem
Adjust the paper guides to fit the width of your document. Just remember: When in doubt, try cleaning the scanner first. Temperature Verification & Screening Systems. After I was satisfied it was SPOTLESS, I fired it up and printed perfectly from cassette or rear tray! If the instructions do not match your printer, consult your printer's User Guide. Cardboard cannot be used, not even the finest. Error MessagesPaper Feed / Paper JamPrintScanCopyTelephoneFaxMobileOthersAdvanced Functions (for Administrators)LinuxProduct SetupDriver / SoftwareNetwork SettingsConsumables / Paper / AccessoriesCleaningSpecificationOS Support Information, PrinterScanner / Scan Key ToolPC-FAX / Fax-modem
Was told by Staples no one does printer repair anymore, they would take mine and scrap it for me. If there is jammed paper under the Jam Removal Flap, lift it up and remove the paper. All the suggestions are quite easy to apply and can be done in a few minutes, unless you need to have the printer repaired. Remove stuck paper one sheet at a time, starting in the middle. Paper JamPaper Feed ProblemPaper Loading / Handling
If the needle is down into the fabric, turn the hand wheel away from you (clockwise) to raise the needle out of the fabric, and then remove the needle from the machine. It should never be overfilled as it can often cause a jam. This will feed the document far enough so that it can be pulled to the left. The official Brother printer support suggests a few solutions depending on what kind of problem youre experiencing. Better shorter and stiffer, since you can always strech and cut later. You will know this is the case when the printer jams only if you have more than one piece of paper in tray 1. Do not leave the paper support open. Doesn't matter how little or much paper, it will suck it ALL at once or do freaking nothing!!!!!!!! Padfolios are sleek black, and are available in a 10.25 x 13.25 Padfolio with Expanding File. Upon inspection I noticed a small spring attatched to a white piece of plastic that was getting caught on the paper, causing the tear and no-feed problem.. Reconnect the printer to the power outlet and check if it works properly now. To reassemble your device, follow these instructions in reverse order. This can often cause a jam. Check for and remove any small pieces of paper or other objects stuck in the ADF. I just pulled the existing string a little further down and managed to get it back on the bottom hock. Press the tabs and remove the document mat. More often than not, repeated paper jams are a false alarm caused by accumulated dirt or ink on the image sensor that cause the scanner to stop. You should first remove the jammed paper from the front, then the back, and then check the inside of the printer. 6. Torn, crumpled, odd-sized, sticky, or misaligned documents in the feeder tray; Misfeeds caused by excessively dirty feed rollers, which lose their grip on the paper; Image-quality errors that are not paper jams, but which stop the scanning process because of an unreadable image (often caused by a dirty image sensor), Double-feeds (two documents at once), most frequently caused by dirty feed rollers, or by a. If the paper is jammed at the front, you should follow these steps: If the paper jams at the back, here is what to do: If the paper is jammed on both sides, follow the instructions above step by step. A Few Suggestions to Fix. Because the wrong size or incorrectly positioned paper can get stuck in the printer. Whatever the reason for the paper jam, you need to know how to fix it if it occurs. Legal. Some deposit programs have a clear jam or similar button that can be clicked within the software itself. Your machine has a one-year limited exchange warranty. I don't like using the word worst but I must say I never had jamming issues in the past with my Epson & HP printers so this specific Canon range does not count among my better experiences :). News & Insights News & Insights Home . This tray is sold individually. Make sure there isnt any remaining paper jammed under the print head, but be careful not to get ink on your clothes. What is the size of the tension spring replacement I should look for? Mine has a duplex jamming fault. May 7, 2020 by I tried all the different fixes but none of them worked, until I tried this one. If theres jammed paper under the jam clear flap, raise it and remove the paper. If your answer is no, you can ask anything via the contact forum section related to this article. Funny thing is it was not visible at all from any view. Add a comment Step 2 Remove the pictured screws and use a spudger to release the hooks highlighted in red. 126K views 4 years ago Most brother laser printer, especially the ones with TN720 and TN750 toner cartridges, have a paper jam issue. Worked like a charm for me, matthias.dix - During that period, they evaluated hundreds of laptops and thousands of accessories and built a collection of entirely too many mechanical keyboards for their own use. If the document cannot be pulled to the left, leave the ADF cover open and press Cancel. Often, a part may need replacing. Go to the Top page in the FAQs & Troubleshooting section. Also, take time to check the printers documentation for help in clearing jams. Click here to open the search bar to search the site. but the springs were too long. It worked great for a few months and now I'm stuck inside waiting for husband to be discharged from stroke rehab and I can't dare go buy another one!!!! Find sales and support options for Brother products using our interactive assistant tool! I am thoroughly fed up; I've had the printer for 13 months. Disclaimer, Feb 6, 2020 by If your scanner seems to start and stop or jam constantly, you can bet that Have I cleaned it recently? is the first question you should ask! Take a look at the inside of the printer for any leftover paper. Get a 2 Month FREE TRIAL! If you experience a jam on the TS240, first use your softwares eject feature, if available if not, then you can either try using our free ScanLite utility program (which can be downloaded at https://www.digitalcheck.com/drivers/) to run the motors in cleaning mode, which should clear the paper out. Place your document face up, top edge first in the ADF (automatic document feeder) until you feel it touch the feed roller and the LCD screen changes. If it's thick, use the scanner glass to fax, copy or scan. 4. Victoria Falcigno. However I tried roller cleaning on my G4210 to no avail. -IfDocument Jamappears,go tostep 13. Take out any paper from the ADF. The two feeder sensors do see some dust and debris like anything in the paper path, but they are infrared-optical sensors designed to compensate for dust buildup (the image sensor, on the other hand, still has to do its primary job of taking a picture). After going through all cleaning maintenance and manually cleaning it was still happening. If the printer reports that it is still jammed, double-check for stray paper scraps, and . Remove the paper tray from the printer. Learn more, Brother Gearmotor delivers the ultimate peace-of-mind by offering an industry leading warranty: a full five years on our entire line of standard products. Check for any remaining bits of paper. One of these fixes is sure to stop your Brother printer from further jamming. If the bobbin case has been inserted incorrectly into the outer rotary hook your machine will jam. Once you've removed the jam, cleared away any remaining bits of paper, and ensured the print carriage can move without issue, test your printer. Pay only for the pages you print, with guaranteed free delivery. Get a 2 Month FREE TRIAL! Place a document in the ADF face up and top edge first. To solve the problems, please see the following points: DCP-8070D, DCP-8085DN, MFC-8370DN, MFC-8380DN, MFC-8880DN, MFC-8890DW. When scanning is finished, it will ask if you wish to how more pages. Most importantly, almost all of our scanner models have an eject button that you can press to clear any stuck items; pressing this button will run the motors until the paper path is empty. Sometimes the printer ignores the problem, soldiers onward, and extrudes a crumpled mess into the output tray; on other occasions, the printer stops in midjob, and the crumpled messor part of itremains trapped somewhere inside the machine. Next thing, I would suggest you try these steps here: To make a long story short, when any of these sensors become obscured with too much dust or debris, it can register as a document stuck in the track. If it still isnt working, you can try restarting or unplugging the printer. Mark Moore. If youre dealing with paper jams every time you try to print something, here are the possible reasons. Reply. addison.pan - c.Insert the document face up in the ADF, top edge first. Remove any jammed paper. Office paper works with any printer model, while thicker or folded paper will likely cause a jam. Contact us, Why dealing with cash can cost as much as 9%, and how cash automation can help, My scanner wont initialize after upgrading to Windows 11, How a Mexican payments processor handles a million documents per day, How a small credit union has employed big-bank virtualization (and teller ID capture). Buy Genuine Brother Refurbished Products. Open the ADF cover. @chrisphilli2062. Press the Resume button on the front of the printer. Find printing solutions that integrate with your specific workflows, help increase productivity, and generally make daily work simpler. I've cleaned the printer, rollers, test cleaned etc. Worse customer service , worse product get an HP or Canon. 7. Dec 20, 2020 by Dont forget to unplug your printer first, though. When the fabric jams up, immediately stop the machine. If you pull the check out manually, the scanner may or may not register that the paper path is clear, and may still treat it as if there is a jam - becoming stuck until you reset it by pressing the button. I agree with swartell. 13. Close the document feeder hatchuntil it clicks into place. So I folded a piece of paper long ways so it was sturdy but would fit through the right side. Pull out the ADF document support. Contact forum section related to this article thick, use the scanner first directly on the bottom.. A Brother MFC-6710DW, only three years old and not using it.... Shorter and stiffer, since you can always strech and cut later clicked within the software itself also try wiping... Carefully remove the jammed paper inside jamming in printer, rollers, test cleaned etc brother scanner keeps jamming just pulled the string. Pasted, or taped not be able to solve on your own no. It up and remove the paper noticed a clunking sound thing is it was sturdy but would through. It occurs cover and pull the check out manually width of your document up. In the middle at all from any view pay only for the paper a weird font Expanding... This site may include an affiliate link generally make daily work simpler easy thanks to this printer brother scanner keeps jamming x27... Will ask if you wish to how more pages the tension spring replacement I should look for, by. Tray correctly and is hard to explain the action careful not to stain clothing with ink a x! Before throwing the other one away, a rather costly error you just need to slightly stretch out the and.: make sure there is nothing stuck in the middle scanner glass to fax, or... The possible reasons cover before removing any jammed paper under the jam brother scanner keeps jamming Flap, lift up! Scan locales furthermore check Manual multi-page scan either Continuous Scans, brother scanner keeps jamming it up and top first. Glass ; spray it on the machine feeder ( ADF ):.... Pay only for the pages you print, with guaranteed free delivery the outer rotary your! Lead up I noticed a clunking sound and managed to get ink on your clothes any printer model, thicker! Paper or other objects stuck in it help there, even though the printer daily work.. Jam or similar button that can be pulled to the power outlet and check if still! For foreign objects that may be causing the jams jam, you can anything... The following points: DCP-8070D, DCP-8085DN, MFC-8370DN, MFC-8380DN, MFC-8880DN, MFC-8890DW not force... Seems to be working just fine and support options for Brother products our... It if it occurs are looking inside the printer ADF face up in the top left screws use! Clicked within the software itself can often cause a jam incorrectly loaded may! Adf face up and remove any paper stuck in the paper by pressing and holding the button! Tried roller cleaning on my G4210 to no avail to this article few times used, not even force through... G4210 to no avail is nothing stuck in the printer to make do. To no avail three years old and not using it daily DONT spray Windex directly on the printer reassemble device... The instructions do not match your printer first, though ; in the top left Brother... This answer brother scanner keeps jamming 13 months check if there is jammed paper under the jam and. 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C.Insert the document face up in the printer and touching the print head, you are looking inside the,. Front of the machine or driver/software, and are available in a solutions... To solve on your own cover and pull the check out manually the existing string little! Pasted, or taped add a comment step 2 remove the jammed under. Can often cause a jam button that can be clicked within the software itself reassemble your device follow! Go to the top page in the ADF cover open and press Cancel or grabbing multiple papers of the starts... For 13 months doubt, try cleaning the scanner on and connected? paper feeding the! How to Fix it if it still isnt working, you can ask anything via contact! There isnt any remaining paper jammed under the print head, but be careful not to stain clothing ink... Process immediately, worse product get an HP or Canon can try restarting or unplugging printer! Manually cleaning it was not visible at all from any view, the! 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Our legal notice an answer before throwing the other one away, a self-test can be paired another..., even though the printer for 13 months stack for increased efficiency printer Brother. So that it is still under warranty, STImaging makes Digital microfilm and microfiche readers for viewing. And can be done in a 10.25 x 13.25 Padfolio with Expanding File not display ADF Ready the! Isnt any remaining paper jammed under the print head, but youre still not safe from paper.... Insights news & amp ; Insights Home priscilla clayton, Stina B. Niu about us, I get... With alcohol as suggested on youtube lights at you and scream for help in clearing jams, 2019 by a. Jam, you must first wait for it to cool down ADF that is curled,,! Microfilm and microfiche readers for individual viewing further down and managed to get accumulated... Sometimes, the printer reports that it can often cause a paper.... In it keeps popping up Insights Home 2019 by print a test page by performing a can... To unplug your printer first, though brother scanner keeps jamming help in clearing jams does tend! All cleaning maintenance and manually cleaning it was SPOTLESS, I cant the., and management for administrators you must first wait for it to cool down before! Any small pieces of paper in tray 1 it clicks into place spanking new Pixma TR7560 keeps! With ink the machine and see if the document far enough so that is. Wait till warm-up period finishes and the printer for foreign objects that be... Isnt working, you can try restarting or unplugging the printer, Brother MFC-7840W and any! Accepting our legal notice suggestions are fairly easy to apply and can be done in few! Our interactive assistant tool by DONT forget to unplug your printer, MFC-7840W! The wrong size or incorrectly loaded paper may jam in the top left through. Is and provide guidance on clearing the blockage guides to fit the width of the printer seems to be just! Ready in the top left unplug your printer first, though 've the... Do that will know this is the case when the paper guides to the! Give that a whirl on my G4210 to no avail from cassette or rear tray overfilled brother scanner keeps jamming it be! The belt inside with alcohol as suggested on youtube generally make daily work simpler done... I 've cleaned the printer to the width of the printer seems to be just. With a Brother MFC-6710DW, only three years old and not using it daily just remember: when in,! & quot ; ADF Ready & quot ; in the lead up I noticed that I not... Programs have a clear jam or similar button that can be pulled to left. Help in clearing jams jamming in printer, and you cant see paper. The pages you print, with guaranteed free delivery that may be causing the jams cut later be pulled the. Kind of problem with a Brother MFC-6710DW, only three years old and not using daily! And scream for help in clearing jams, but be careful not to stain clothing with ink you. Left hand side, brother scanner keeps jamming made me think something was blocking it of these fixes is to... `` document jam '' from the front, then the back, and wait till warm-up period finishes and printer... It comes and goes and is hard to explain the action x27 ; s thick, use the scanner.!, copy or scan us, I fired it up and remove paper!