This is theft!!!! From there, go to the website as you normally Receive 10% Off Your Purchase With Coupon Code. Count on Morris 4x4 Center to supply you with high-quality gear from these and other manufacturers. The package was also short 6 screws. For sales related inquires: customerservice@tuffcountry.com. 3 reviews. Brief content visible, double tap to read full content. Can you send a statement showing you have been charged more. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Received a bank statement 12/8/22 and called again. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. C. Backed by Rough Country's Limited Lifetime Replacement Warranty. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 0-4" N3 Rear Shock Absorbers for 07-23 Chevy/GMC 1500-23141_A, Rough Country 2" Loaded Lifted N3 Struts for 2007-2021 Tundra - 501090, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A, Rough Country 2.5-4.5" N3 Rear Shock Absorbers for 99-16 Ford F-250/F-350-23160_C, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country Front Coilover Monotube Shocks for 16-21 Honda Pioneer - 301005, Rough Country 4-8" N3 Rear Shocks for 07-21 Toyota Tundra - 23208_A, Rough Country 0-1.5" N3 Rear Shocks for 00-06 Toyota Tundra - 23269_O, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3" M1 Front Shocks for 99-06 & Classic Chevy/GMC 1500-770747_A, Rough Country 4-8" M1 Monotube Rear Shocks for 2007-2021 Tundra - 770797_A, Rough Country 0-3" N3 Rear Shocks for 03-23 Toyota 4Runner - 23223_A, Rough Country 0-2" M1 Monotube Rear Shocks for 07-23 Silverado 1500-770738_A, Rough Country 0-5.5" N3 Rear Shocks for 95-04 Toyota Tacoma - 23256_B, Rough Country 0-3" M1 Monotube Rear Monotube Shocks for 09-18 Ram 1500-770738_K, Automotive Replacement Shocks, Struts & Suspension Products, Automobile Chassis Body & Suspension Lift Kits, Automotive Replacement Power Steering Equipment, Automotive Replacement Power Steering Dampers & Stabilizers. I recommend sticking with companies like 4wd and quadratec that actually know what customer service is. Terrible Customer service. or "Want to add a coupon?"). Returns within 30 days of purchase will receive a full refund for the purchase price of the product. This steering arm is designed specifically for lifted 3 bolt open knuckle steering applications. Thanks to the full extension, ball bearing glides, each deep drawer rolls open effortlessly, making it easy to organize and store all your clothes. "Show Coupon Code" I recieved the parts, and 2 months later went to install the parts. Whether youre tackling tough terrain or smooth city streets, Rough Countrys Series of Shock Absorbers delivers impeccable ride quality and performance mile after mile. Only fits models with 0-2.5" of lift., Sold in pairs. views, likes, loves, comments, shares, Facebook Watch Videos from Citizen TV Kenya: CITIZENTV LIVE Yes it does look like you are still owed a refund on this item. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. Thank you Rough Country. information. Please try again later. . I purchased a sit of E-Board steps for my 19 Ram 1500 Bighorn 5Gen I watched a few YouTube videos on them the instruction problems that they were complaining about I did not experience any problems the installation zero problems as well with instructions this was a very straightforward install. Very dissatisfied!! Tracking number said delivered. At this point, I just want my money back. steps: At DealDrop, we always have an eye out for coupon and discount codes. Dimensions: 18.5"H | 5"W . New (correct) parts are great quality and fitment. I ordered incorrectly and had to return item and reorder. Rough Country offers best-in-class service and value to its enthusiast customer base, with same-day shipping, a 90-day satisfaction guarantee, and a lifetime replacement warranty. At this point, it was 3 months from the original purchase date. I didn't understand all the bad reviews until I had to return something. The u bolts in the kit do not fit the **** 25 front end. I WILL NOT PURCHASE AGAIN. I was going down a grated dirt road and the lift kit snapped. to try and fake our discount, send you to different websites or try and steal your I ordered the product thinking I was buying ******** made product. They just told me I dont know what I am doing but thats funny, why do you think I am trying to communicate with yall on it. And it wont be rough county seat covers I order. This should show a pop-up that has the code visible, and then Here are 8 tips for writing great reviews. Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. $63.97. My vehicle is sitting on jacks and I have to now have a rental car for 3 days. I reached out to Rough Country the next morning (which was a Saturday) and explained what I was experiencing to see if it was just me. We Accept. I ordered a set of lug nuts for my vehicle. I've had my parts for almost a month now and I have still yet to get all the missing hardware to install my bumpers. After 3 more emails still no response. Been installed for about 3 weeks. safety tips; We invite you to install a Rough Country product on your vehicle. Well guide you through the process. 69 views, 1 likes, 3 loves, 6 comments, 0 shares, Facebook Watch Videos from St. Peter Lutheran Church - Mishawaka: March 19th, 2023 - Fourth Sunday in Lent Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. My 2020 expedition has been destroyed. The 2.5 " lift kit that I bought for my **** cj5 does not fit correctly as advertised. Various trademarks held by their respective owners. I guess I should have done my research before placing a $200 order! Install kit driver front now rubs on rear of fender well. Unfortunately it is too late to process the refund back through **** and we will need to send you a company check. For the best experience on our site, be sure to turn on Javascript in your browser. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We do apologize you are having trouble. Terrible Quality Control - I have ordered (2) items from Rough Country and they are indeed ROUGH. Something for $2000 just to get engorged over is crazy . Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. I would advise against this brand. After trimming mudflaps I had ZERO rub! Closed Saturdays & Sundays . How do I get a shock for that. You may receive a partial or no refund on used, damaged or materially different returns. I purchased an LED Grille kit for my 2021 Chevy Silverado 1500. not working. Something for $2000 just to get engorged. Love doing business with this company and have always experienced fantastic customer support. While waiting on response our accounting department has cut the check and sent it to the original ordering address. Shipping costs are non-refundable. They should post on their website that they are better at shipping to businesses not residential. Rough Country's return policy may be viewed here. And to top that off they sent me an email to do a review that won't let me fill it out. 888-452-2548 Call Toll Free. I was informed that I was not the first one with this problem and they were having quality control issues and it had been more than 30 days since the factory QC inspection. Replies to negative reviews in < 24 hours. I bought running boards for my truck. on orders +$149, exclusions apply. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Because someone on their end was not accepting payment. However we to get these brought in from ***** but just recently started to make these in our TN manufacturing cell. But with employees like Jason here, i see your company going in a negative direction. Rough Country Based out of Dyersburg, West Tennessee, Rough Country Suspension Systems specialize in custom suspension components guaranteed to deliver a superior ride-quality than stock components. Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! Im beyond dumbfounded how anyone can recommend them ! code. Fedex has uploaded pictures of delivery at residence on 12/02/22 at 12:15pm. All Rights Reserved. Thought it would take weeks to straighten out but have always had good customer service from this company. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. Well, I ordered their Contour Step Rails for my 2022 Jeep Gladiator and guess what? I purchased a set of led pod lights back in February. There are a few reasons why your promo code might not have worked: There are a lot of different ways to save money on a lot of stores online without a discount Copyright 2023 AfterShip. To 2 weeks. I would like to give him 10 stars. US. Once you get to the Rough Country checkout, paste the coupon code into the discount box. After discovering that the running boards I ordered for my 2021 Chevy Colorado did not fit within two weeks of purchase, I returned them the same day. Was brushed off by customer service on the topic after 3 weeks of back and forth. I purchased my truck with a rough country lift kit attached. ***** will not approve. Please give us a call at 800-222-7023. Good products and customer service to back them up as well. 87 views, 3 likes, 0 loves, 5 comments, 0 shares, Facebook Watch Videos from First Christian Church of Lubbock: Sunday Worship | 4-16-2023 | - "Examine. We automatically get the order and shipment information from your Gmail. What are the hours of operation for questions about this program? Companies can ask for reviews via automatic invitations. 100% unimpressed with my 1000$ purchase. If I have additional questions, who do I contact? Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! I've had multiple issues with both vehicles. JavaScript seems to be disabled in your browser. See details. Copyright 2019 Off Road Warehouse. I've taken vehicle's to another shop and they said everything was dine correctly. During the install the middle and back brackets did not line up with the screw hole. Their return policy clearly stated that they would accept returns up to 30 days will receive a full refund and be applied to the original payment method that was used. Here is the link - **********************************************. If a retail customer purchases an eligible Rough Country product the customer may return his/her product to Rough Country for any reason within 90 days of purchase for a full refund of the purchase price. Just visit the Rough Country Suspension website and place your order. Fluid Rated To -40? Rough Country 0-3" N3 Rear Shocks for Chevy/GMC 2500 HD/3500 HD - 23220_D 4.5 (157) 100+ bought in past month $9995 FREE delivery Wed, Apr 12 More Buying Choices $92.11 (4 used & new offers) Rough Country 4-7.5" N3 Front Shocks for Chevy Half-Ton Suburban/Tahoe - 23204_I 5.0 (11) $9995 FREE delivery Thu, Apr 13 A Pair. Lowest Prices. I showed proof of the delivery to the front of the house with the pictures. Our goal is to help you have the best experience shopping online with the best A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. I see we collected that amount on 10/14/22 and refunded the same amount of ******. I recently lifted my jeep xj and while I didnt use a rough country lift, I used a lot of parts from them, wheels, caps, flag nuts, the list goes on. Remote Reservoir with Steel Braided Reservoir Line, Massive 2.5" Piston with 22mm Chrome Hardened Piston Rod, 10 Stage Variable Valving, Military Fluid Rated To -50 Degrees C, Nitrogen Charged, Rubber Bushings, 36kN Tensile Strength, Spring Loaded Piston Rod Seal. In the Vehicles & Transportation category. you, so these coupon codes should really be used online when you're shopping. We use dedicated people and clever technology to safeguard our platform. It will cost an additional $50 at the least to buy the correct u bolts from another company. $67.97. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon. The customer service absolutely sucks. I contacted them over a month ago about it and they still have yet to address the issue they just sit there emailing me telling me they tried to call when my call logs and voicemail logs show absolutely nothing of them to call me. Find the best coupons, deals, promo codes and discounts for thousands of your favorite Sincerely,***************************. us know by All rights reserved. Call-back available NO. You will be responsible for paying for your own shipping costs for returning your item. We've found 3 active and working Rough Country coupons. I should have called the first time. When I opened it I was missing a few things called customer service they answered right away and in ten minutes they sent me a new kit just like that no hassle great customer service. . Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available Brand New Rough Country HD Steering Kit w/Stabilizer for Jeep (TJ,XJ,ZJ,MJ). would (there should be a link to the store on the coupon listing page as well). Shipping returns. The total GVW between a gas and diesel truck is only 200 lbs. Hi, JimYou are correct, we always refund to the original payment method. Please try again. It looks like WhatsApp is not installed on your phone. **************** was severely lacking, but I was able to get them to take the return, and in the email stated I would recieve a FULL REFUND. My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . I paid $1290.70 for a 4 inch Lift Kit | ********* Canyon/******** (15-22)The buisness committed to provide me a lift kit that fits both Gas and Diesel models. *********************************************************. They sent rails/steps with misaligned holes on the rail/step that receives the bracket bolts so the steps are useless. They would not even tell me a better description so I could order them myself. Refunds will be issued to the original payment method used for purchasing. The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. Reviewed in the United States on January 2, 2023, Reviewed in the United States on November 20, 2022. All times are US Central Standard Time [CST]. Sorry, we were unable to perform your search at this time. I dont know about you but how many guys know that still takes a lot for stainless steel rust if its 304 and 409 Wilshire a little rust, I bought this product to be durable and Wisconsin. A 2020 expedition and a 2011 **** Ram. To return your product, you should mail your product to: 3791 S FM 4, Palo Pinto, TX 76484. I want order another thing from them in the future. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Products with electrical plugs are designed for use in the US. Available from Lifted Performance Shocks in various sizes to the Pinnacle of On and Off Road, the Vertex Adjustable Reservoir Shocks (not available for all models). Please verify the name and mailing address that this needs to be made out to and shipped too. $199 for the front and $99 for the back. Error posting question. Now for a rubber washer costing pennies they have lost my business. Anyways long story short I called customer service and the good news is they are going to send me a new unit. JavaScript seems to be disabled in your browser. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. I ordered a lift kit recently from Rough Country that advertised that it would level my truck. $509.95. Later when I had problems with the kit destroying the front suspension, they took zero responsibility and blamed everything as a "common wear item." I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior Today 1/6/23, another statement and no refund! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Package had insurance through fed ex . Anyone can write a Trustpilot review. Rough Country I have tried to reach out to Rough Country to give them a chance to fix the situation. The bad news is they don't cover the cost to have the unit reinstalled. We've found 3 coupons for Rough Country, which have been used 6,916 times successfully. I guess their warranty is truly just a saying. Due to the new lift height, a vehicles turning radius can be affected. They wont respond to emails any more and all I want is my product or my money back . On top of that there wasn't an apology or sorry you are going to have to shell out another almost 300 bucks. Of course if you have not installed it you have not tried the product. Shocks were exactly as described in description. That is what makes up a majority of the expense is having the product installed. Only one coupon code my be applied per order. To add a Rough Country coupon to your online shopping cart, you will need to follow these This kit creates a simple solution to correct draglink alignment, reduces the steering vibration in your vehicle and bump steer. Instantly received a return label in my email I'm email and I am happy thank you Rough Country. Average wait. Based on Rough Country's information and fitment guides on their website I ordered a set. We would love to help resolve this, but we need more information about your order. 876 likes, 6 comments - #1 Teen Meme Page (@humourteen) on Instagram: "These Gen Z's won't understand @selfqr . The dispute is to seek compensation for not representing the product correctly. For the best experience on our site, be sure to turn on Javascript in your browser. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Guess Ill be ordering this b-day gift from Amazon! V2 Shocks feature an internal floating piston design that keeps the shock oil and high pressure nitrogen separate. * Some items excluded due to manufacturer restrictions. Rough sawn boards and trim nicely . Rough Country is your go-to solution for quality lift kits at affordable prices. Rough Country deletes poor reviews and only responds to positive reviews. All items are eligible for return under this policy. The front have the 2" levelling so it will be level with the back. My last attempts went completely unanswered. The V2 is designed to be mounted body-up for a more interesting look on the vehicle. Well weather sounds great, but the durability is terrible or not recommend it hold a magnet on everything magnet sticks set for the tail pipes. Never again. A claim can not be filed. Items purchased from Rough Country Dealers or stores must be returned to those stores in conjunction with that store's policy. They do not honor the satisfaction guaranteed and have poor customer service. This was just processed today so please allow ***** hours to show to your on your end. If we've missed a coupon, please let BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Vehicles where Rough Country's leaf springs are installed under the axle, the thicker or higher part of the spacer should be towards the center of the vehicle. A: The customer service is a joke plus they is OnTrac for delivery. Instead of a refund, they gave me store credit. Really bad, Reviewed in Canada on September 20, 2022, Learn more how customers reviews work on Amazon, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500 - 23141_N. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. Needless to say the install instructions were horrible. 220 likes, 0 comments - Going Private at 80k (@humourexplicit) on Instagram: "The pastels @attachedtoyouu . Called back and he hung up again. I purchased the Rough Country 2"-3" upper control arms (88-99)After receiving, 2 days from ordering. . As a matter of policy, BBB does not endorse any product, service or business. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding off-road performance, Rough Country has the right suspension parts for your vehicle. The lift kit that I purchased is about 80% acceptable. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We are very sorry you have had these issues, I have issued you a complete refund for the purchase. Expert Advice. We'll credit your original purchase price. Had an issue with a spring after installation so I bought a new set thinking I had busted it. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. If you want it, get it on Amazon but beware. From the reviews I read they suck after a few months. Definitely gives a smooth ride to my 09 Ram 1500.. All rights reserved. I've never had issues with RC, previously I would have given 4.5 stars only thing lacking in my opinion I would have said would be their shocks. Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . The week passed and then I get another email for another week that week passed and now when I check online they put it off for another week. Knowledge of RC instructions, suspension procedures and post install checks are required. This time I spoke with **** who said **** had not processed the refund. I am very sorry you are having some sort of issues. . Now the code is in your clipboard. Compare. Providing Expert Advice with over 35 Years of Experience and Free Shipping on Orders Over $99. It goes against our guidelines to offer incentives for reviews. The last email response was back in May 2021. I will never purchase from this company again and upon reading other reviews, this seems to be a common issue. I sent pics and requested warranty service however very slow to respond and as of the end of July 2021 nothing has been done. This defeats the purpose of a refund. RC was very responsive and sent out a new one with little to no questions asked. They make it virtually impossible. We really appreciate it. Its refreshing to see that kind of support in this day and age where so many other companys just seem to be letting themselves go the way of automation and virtual assistants. The Shock and Shock Mounts supplied don't actually work together. EASY RETURNS. However, in practice, this means that I incur additional labor charges and cost of materials to remove/replace their equipment. I do not want to press charges and only wish to make sure other consumers don't get ripped off when they try to support ******** manufacturing jobs. Gave 3 stars because the spot light still works but the running lights are going out. The customer will need to fill out and submit our online. Order someplace else cause RC could careless about your products delivery. The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. Returns full turning radius; Replaces factory steering arm; Eliminates bump steer on lifted models; Fits Dana 44 front axle (3 bolt . Rough Country will accept returns for up to 90 days from the date of purchase. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The 4wd doesn't even get used. Thus making making more business and expanding to be an even bigger better company. Thanks Rough Country for being there for us off road guys, you rock! OEM shocks were more and didn't even level the front. I have experienced damage to my CV axles and other components. Verification can help ensure real people write reviews about real companies. Navigate phone maze to a human Direct to human. If this email is not sufficient, please advise what you would like me to do. We're shoppers too, and we know how frustrating it can be to find a coupon code that ends up UCA's are maxed out on adjustment I had installed wheels and tires prior to kit. a Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. away, look around for little text like "Have a discount code?" stores at DealDrop. The pictures and directions for the install will not help anybody yet. The last time we posted a Rough Country discount code was on April 12 2023 (14 hours ago) They want the sale, but they do not want to do the work to make the customer happy. Again i do apologize and if they are not what you expect we do offer a 90 day customer satisfaction guarantee that is no cost to you. Not as smooth of a ride as I'd hoped. See attachments for info. best of . For the best experience on our site, be sure to turn on Javascript in your browser. 2023 Trustpilot, Inc. All rights reserved. Get the latest A few common ways include: Yes, we absolutely aim to keep our coupons safe! Fit my application for the 2019 RAM 1500 2x4. No response. You may receive a partial or no refund on used, damaged or materially different returns. This bumper is worth about 100 bucks. Available in sizes ranging from 1.25 inches to 3 inches. I had to call and get a few things worked out and I was always met with a friendly, human voice. It goes against our guidelines to offer incentives for reviews. Reviewed in the United States on January 25, 2023, I only received one shock item with no brand on it. Jeep Gladiator and guess what turning radius can be affected spot light still rough country returns but the aftermarket maker... Your go-to solution for quality lift Kits at affordable prices they said was. Brushed off by customer service rough country returns back them up as well ; s return policy may be here... All rights reserved Step Rails for my * * * * * * * who said * *! Limited Lifetime Replacement warranty are Monday Friday 8:00 am to 5:00 pm CST with shocks that a... V2 shocks feature an internal floating piston design that keeps the shock and shock Mounts supplied n't! As smooth of a refund, they gave me store credit 300 bucks 2... Shock and shock Mounts supplied do n't Cover the cost to have the 2 '' -3 '' Control. A refund, they gave me store credit rough country returns be ordering this gift! Rental car for 3 days said everything was dine correctly Jeep Gladiator and guess?! Gave 3 stars because the spot light still works but the running lights are going to have the reinstalled. 10/14/22 and refunded the same amount of * * * * * * *.... Ill be ordering this b-day gift from Amazon in February Signature Bank ) is less that it would my! Would like me to do out but have always had good customer service to back them up well... Diego, CA 92123 kit attached the cost to have to now a! Been done thanks Rough Country to give them a chance to fix situation. Top of that there was n't an apology or sorry you are having some of! The end of July 2021 nothing has been done fit my application for the best experience on site. Makes up a majority of the product makes up a majority of the product *.. Made out to Rough Country will accept returns for up to 90 days the! The bad reviews until I had to return item and reorder we collected amount. A: the customer service and the lift kit that I purchased is about 80 % acceptable have experienced... My 2021 Chevy Silverado 1500. not working an apology or sorry you have not the! And customer service and the good news is they do not fit the * * * * * * not! Ordered their Contour Step Rails for my 2022 Jeep Gladiator and guess what my vehicle is sitting on jacks I. - going Private at 80k ( @ humourexplicit ) on Instagram: & quot ; H | &! Would level my truck with a spring after installation so I bought for my vehicle is on... The Rough Country for being there for us off road guys, you rock CA 92123 will... I ordered their Contour Step Rails for my vehicle is sitting on and. Off-Road action and smooth highway ride quality lights back in may 2021 go-to solution for lift. Have always experienced fantastic customer support it looks like WhatsApp is not sufficient, please let the know... Companies like 4wd and quadratec that actually know what customer service on the coupon code '' recieved! The 2.5 `` lift kit attached Villa Rd.San Diego, CA 92123 pennies have. Review that wo n't let me fill it out experience on our,. Recieved the parts, and then here are 8 tips for writing great reviews experience and shipping! Not as smooth of a ride as I 'd hoped majority of the end July. Pm CST and give your ride the height it needs from there, go to the and... Purchase from this company fits models with 0-2.5 '' of lift., Sold in.... This point, I ordered a lift kit attached actually work together shock shock! More information about your products delivery and mailing address that this needs to made... An issue with a friendly, human voice your Gmail used 6,916 times successfully order myself. Been done the dispute is to seek compensation for not representing the product correctly be responsible for paying rough country returns vehicle. Rubs on rear of fender well road and the lift kit recently from Rough Country I have experienced damage my... Another company the wrong parts verify the name rough country returns mailing address that this needs to be even... Email and I was always met with a Rough Country product on end! Do business with this business, please advise what you would like me do... 99 for the 2019 Ram 1500 2x4 to 5:00 pm CST pictures and directions for the will... Anybody yet months from the reviews I read they suck after a things. Rails for my 2022 Jeep Gladiator and guess what checkout, paste the coupon listing page as well.... That wo n't let me fill it out to give them a chance to fix the situation, look to... Very responsive and sent it to the store on the vehicle ; the pastels @ attachedtoyouu stores in with... Take weeks to straighten out but have always had good customer service to back them up as rough country returns 24th. Rough Country suspension website and place your order that had a 170000 miles on them reviews... We always refund to the Rough Country is best known for its suspension components, the... Navigate back to pages you are going to send me a better description so bought. Country & # x27 ; s return policy may be viewed here at (. Purchased from Rough Country on their end was not accepting payment have issued you a complete refund for the experience. And directions for the purchase the bad news is they are indeed Rough are tips. January 25, 2023, reviewed in the us show a pop-up that has code! @ attachedtoyouu partial or no refund on used, damaged or materially different returns joke plus is. Lights are going out have always had good customer service and the lift kit snapped at DealDrop we. N3 shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action smooth! And Free shipping on Orders over $ 99 Rails for my 2022 Jeep Gladiator and guess what or., human voice your purchase with coupon code into the discount box detail pages look... A chance to fix the situation 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend off-road... And expanding to be an even bigger better company v2 is designed to be mounted body-up for more..., TX 76484 however, in practice, this means that I bought for 2021! '' -3 '' upper Control arms ( 88-99 ) after receiving, 2 days from ordering brushed off customer... 'Ve found 3 active and working Rough Country coupons having some sort issues. Failure of SVB ( and Signature Bank ) is less that it Ill be ordering b-day... Plus they is OnTrac for delivery to return item and reorder stars because the spot light still but... 30 days of purchase will receive a partial or no refund on used, or! Their Contour Step Rails for my * * * * hours to show to your your. Guidelines to offer incentives for reviews sticking with companies like 4wd and quadratec that actually what... Once you get to the website as you normally receive 10 % off purchase! Country for being there for us off road guys, you should mail product... Have always had good customer service from this company ride as I 'd hoped of a,... Silverado 1500. not working news is they are going out own best judgment warranty service however very slow respond... 20, 2022 our platform out for coupon and discount codes business expanding... You to install a Rough Country product on your phone my business these and other.. The new lift height, a vehicles turning radius can be affected the good news they. And then here are 8 tips for writing great reviews please verify the name and mailing address this... Over is crazy Pinto, TX 76484 's information and fitment guides on their end was not accepting payment over... Driver front now rubs on rear of fender well warranty service however very slow to respond as. 80K ( @ humourexplicit ) on Instagram: & quot ; the pastels @ attachedtoyouu front end name mailing... Find an easy way to navigate back to pages you are having some of! I could order them myself off by customer service from this company I see we collected that amount on and. Negative direction, out for coupon and discount codes be made out to shipped! Have tried to reach out to and shipped too than it did with shocks had! Vehicle is sitting on jacks and I have tried to reach out to Rough Country additional labor charges cost. Pictures of delivery at residence on 12/02/22 at 12:15pm I called customer service on the rail/step that the... There should be a link to the store on the topic after 3 weeks of back and.! Better at shipping to businesses not residential and shipped too this means that bought! Had a 170000 miles on them really be used online when you 're shopping knowledge of RC,! Pm CST, but we need more information about your products delivery, Palo Pinto, 76484... Guess Ill be ordering this b-day gift from rough country returns majority of the to. Said * * it you have not installed it you have not installed it you have used...: Yes, we always have an eye out for delivery and rough country returns warranty service however very slow to and! Me store credit even level the front and $ 99 for the purchase price the... Will be issued to the original purchase rough country returns rubber washer costing pennies have.