Go to 'Control Panel' > 'Hardware & Sound' > 'Sound'. Unplug your headset. By Hayden Dingman 10 minute read Pokde.Net New comments cannot be posted and votes cannot be cast. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). All the latest news, reviews, and guides for Windows and Xbox diehards. There's a good amount of adjustment for different size heads and slight movement from the cups to sit just right over your ears. Find helpful customer reviews and review ratings for Razer Kraken Tournament Edition THX 7.1 Surround Sound Gaming Headset: Retractable Noise Cancelling Mic - USB DAC - For PC, PS4, PS5, Nintendo Switch, Xbox One, Xbox Series X & S, Mobile - Black at Amazon.com. Download the latest firmware update by opening the link found above. A Q-tip and cloth can be used to clean the audio jack and ports. The microphone is probably the only real letdown on the Kraken TE. The Razer Kraken TournamentEdition | RZ04-02051 comes with a USB audio controller for complete control of audio personalization of the enhanced bass, volume, and game/chat balance. I still havent found a fix, but if you do let me know. I've tried to delete the Razer folder(wouldn't allow me to) , uninstall drivers, uninstall synapse, and all of the other ones i could find online for the past 2 hours. 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Set Device as a Default Recording Device. Once the firmware has been successfully applied, left-click "CLOSE" to exit the installer. If quality game audio is a higher priority than an amazing microphone (and honestly, it should be), the Kraken TE is a great option at the $100 price point. How to install Razer Synapse 3 Watch on Is this answer helpful? Press Windows key + S on the keyboard to open the Search bar. Restart the computer. For wireless USB headsets, ensure that the device is not subject to wireless interference. It is set as default device, infact to even hear what my friends were saying I had to set the game sound as the default communication device, which makes the chat/game volume wheel pointless. or do have to rely on my old headset again :(. The white LED indicator lights up when THX Spatial Audio is enabled. It doesn't even seem to promote a great deal of perspiration. Plugin the USB Audio controller to the computer and click UPDATE. I had this problem for months without finding a fix. I checked all the advanced settings and balance in Windows Sound properties and it's all at 100%. Check out the list of official government e-waste sites for your country. Go to "Recording", set "Hands-Free AG Audio" as the "Default Communication Device". The drivers are automatically installed after the restart. The Kraken TE also has a higher than average frequency response range. 2. After purchasing THX Spatial Audio, an activation code will be sent to your email. The microphone on the Kraken TE isn't detachable, but it retracts to an almost invisible state, so you can get away with wearing this headset as a regular pair of headphones if you wish. Just checking but are you talking about speaker or microphone? The USB Audio controller is the primary device that Razer Synapse detects to enable audio command features for the Razer Kraken Tournament Edition. This is a really good PC gaming headset let down by an overly quiet microphone. You go to task manager, scroll down to "Kraken USB APO Helper" , right click and then click on end task and you're good to go! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Visit the DNA Group for programs to recycle your Razer devices for free. I checked all those things and they were already configured. The chances are high you've seen someone wearing one of Razer's iconic Kraken headsets at some point. I HAVE THE ANSWER!! Go to "Listen". Change the view by option on the top right to Large icons 3. Picture Information . Please try again in a few minutes. With razer synapse installed and the audio output set on "THX Spatial - Synapse" the audio is very lowered and when i set the output to "Razer Audio Controller - Chat" its normal. Razer Kraken 7.1 | RZ04-01010 Support & FAQs. Made by redditors, for redditors, to discuss RZR products. The buzzing sound you are hearing is caused by the USB connection within computer systems that have a grounding issue and not due to the Razer Kraken 7.1 headset. Mic is too quiet even with all levels maxed, Microphone goes extremely loud after muting/unmuting. Navigate to SOUND tab and click on OPEN WINDOWS SOUND PROPERTIES. Use a lint-free, microfiber cloth and gently wet it with a mild soap and water solution. Check that Game/Chat balance on USB dongle hardware is set to mid. Press J to jump to the feed. Check "Listen to this device" and apply the change to assess how the mic sounds. Have it checked by the manufacturer or a reputable technician. That app has a bunch of features to play around with, including an equalizer for the headphones, as well as some settings to tinker with the microphone. There are no fancy light-up panels either. In my sound settings, it is set as the default recording device, and in properties, mic volume is set to 100%, and microphone boost is set to +10 (anything above does increase the sound by only a little, also leaves much static). There's a cooling gel layer beneath and even a concealed glasses channel so you can match comfortably with your eyewear. If your PC is on Windows, please check the Volume Mixer while Discord is open and increase the volume of the app. This damn mic though. Go to "Communications", then test each option. But it also blocks out your voice unless you yell at your friends. Free shipping for many products! I've tried to delete the Razer folder (wouldn't allow me to) , uninstall drivers, uninstall synapse, and all of the other ones i could find online for the past 2 hours. I'm just really frustrated by the headache this headset has caused, and the manual really tells you nothing about the mic. Plenty could be fixed with software updates, but at stock settings, the microphone is too quiet. Great for your ears but the microphone is a letdown. I've definitely done that before as well! If you need product or warranty support with your third-party product, please contact the product manufacturer. Find your local recycling resource from Earth911. SAVE UP TO 20% See all eligible items and terms. Set the device as a Default Recording Device. Amazon.com: Razer Kraken Tournament Edition THX 7.1 Surround Sound Gaming. With this video, our main goal is to spread s. So it's not good for traveling with. Glad to hear you got a fix, I was able to fix mine by purchasing a new splitter, ? Ask the Razer Community for help! Get Started; FAQs; User Guides; . My audio settings change for it each time I unplug it, and each time I unplug it and plug it back in, it seems the quality of the mic gets better or worse. Please help This thread is archived New comments cannot be posted and votes cannot be cast 1 7 During my time with it, I happily sat for four to six hours without the need to take it off and rest. You have hardware controls to adjust the mix of game and chat audio, as well as monitoring for yourself, but your buddies won't be hearing a lot from you unless you crank it up. It feels premium, and it feels incredibly well built. Adjust the "Microphone" and "Microphone Boost" to lower values. My Razer Kraken TE microphone is too quiet and Discord doesn't even get any input. When the headset is used with a PC, ensure that the "Hands-Free AG Audio" is set as the default communication device. Select Razer Kraken from the list of options, right-click it and set it as the default device. Just got mine today and the mic is horrible. You must log in or register to reply here. The Razer Kraken Pro is wireless, has Razer Hypersense, and features a Supercardioid microphone. They're very lightly used as the description says too, but nothing thats too noticeable or cant be cleaned off! Free shipping. My audio settings change for it each time I unplug it, and each time I unplug it and plug it back in, it seems the quality of the mic gets better or worse. Find him on Mastodon at mstdn.social/@richdevine. Do not use hub connections for USB-type headsets. So, if you were looking to buy a headset around the 100 dollar price range then the Razer Kraken is a perfect choice. Thanks for the response. This answer will show you how to troubleshoot and resolve common headset mic issues. Is there a fix for this? Likewise click the small speaker icon normally located in the lower right screen corner. And hey, the earcups are cold now. my speakers are working fine it's the microphone that is having issues , my friends on discord can't even hear what I'm saying because my microphone is so quiet. Distorted, muffled, buzzing noise, or static issues on a Razer headset mic are possibly caused by the following: Dirt or debris in audio ports and on audio jack Improperly attached mic and audio jack Hub connections Software issues Faulty audio drivers You can view the video below for instructions or review a copy of the video transcript. This headset is all about the gaming. Open Razer Synapse 3, go to "AUDIO > MIC". Razer is the world leader in gaming hardware and systems. Razer Kraken Tournament Edition chat volume is way too quiet Hello I recently bought the razer kraken tournament edition, and the chat volume is super quiet, and I can barely hear it over game volume even with games turned down. Have it checked by the manufacturer or a reputable technician. been trying for months to fix mine and as soon as I ended Kraken APO Helper, it all went back to normal. Close Razer Synapse and all other running applications before proceeding with the update. For wired USB headsets, ensure that the device is plugged in directly to a PC and not a USB hub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Razer support only in the pinned post. I'd suggest trying turn return them and see if a different set has the same problem, though it might be too long after your purchase. The drivers are automatically installed after a restart. I'll assist you from there. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Make sure that the apps can access the mic. I've looked through the synapse settings and couldn't find anything related to it. Right-click on the Razer headset and select "Uninstall device". Ensure "Kraken TE-Game" is set as default device in Sound Properties > Playback as per below steps Launch Synapse 3 and select the headset from the dashboard. If the headset is working properly on a different device, there could be hardware issue on your computer. Copyright 2023 Razer Inc. Razer Inc. All rights reserved. From the second you open the box you're immediately presented with a quality product. Razer is known for gaming, including some very capable gaming headsets. Go to "Recording", right-click on the computers sound device. Set the app "Input" and "Output" as "Default". How to fix the low volume problem with razer kraken etc. The best I was able to do was just play around with the sound settings to increase mic boost and mic volume, however the quality of the mic is worse, and it picks up all background noise. The device has been renamed to ensure accuracy. Made by redditors, for redditors, to discuss RZR products. Edit: fixed by buying a new splitter. Richard Devine is a Managing Editor at Windows Central with over a decade of experience. Right-click on the speaker icon on the System tray. I got some support through live chat and the issue was resolved when I repaired the synapse app through app settings. We're sorry to hear about the issue you're having with your Razer Kraken TE. Compared to other Razer headphones we've tested, they offer a lightweight design that is quite comfortable and Copyright 2023 Razer Inc. Razer Inc. All rights reserved. 2) In Control Panel, select Large icons from the View by drop down menu. Have it checked by the manufacturer or a reputable technician. But in-game or using any other app that has volume, it is really quiet. The gaming headset space is pretty crowded, especially around the $100 price point, but Razer certainly knows what it's doing. Sorry, our virus scanner detected that this file isn't safe to download. Right-click the Razer Synapse icon found in the system tray. Voice Changer Discord Why is my Razer Kraken mic so quiet?-----Our mission is informing people properly. Hi there! Check the audio ports and audio jack for any dirt or debris that can cause the issue and that the audio jack is securely inserted into the audio port. Also, does the issue happen when the headset is used with the USB Audio Controller? Mic sensitivity is supposed to act as a noise gate, helping you block out unwanted background noise. Plug the 3.5 mm audio connector directly into the device's 3.5 mm audio port. It sits comfortably on your head and has a premium sound quality. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Razer's Kraken design hasn't changed much over the years, and actually forms the basis for basically all its headsets. Some USB ports will cause this. Never use solvents such as thinner, benzene, or alcohol to avoid damaging the surface. Though this time I checked to make sure the volume wheel was at max volume. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Hello, i just picked up a pair of kraken TE and my friends on discord told me that my mic volume is too low, even if they set me at 200%. bruh ive got the kraken and i have to have every sound on low so my ears dont die XD. If the headset works without Razer Synapse, do a clean reinstall of Razer Synapse, see How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows. It also fixed the problem of people being able to hear your desktop audio through your mic, so thats another plus. The Xbox handheld is already here it's called the Steam Deck (with Windows 11), Dead Island 2 review: One Hell-A of a good time, Redfall, BlazBlue: Cross Tag Battle, Homestead Arcana, and more come to Xbox Game Pass very soon, Flash deal: Razer's Limited Edition Xbox controller and charging stand receive a 60% discount for a limited time only, Microsoft should adopt this awesome Paint hack, 3.5 mm with additional USB audio controller, Mags delivered straight to your door or device. You could wear the Kraken TE as headphones thanks to the retractable microphone, but you probably won't because you get a real Princess Leia effect going on. For a better experience, please enable JavaScript in your browser before proceeding. Has someone found a solution to it? There is some process from razer synapse which is doing something wrong with CS:GO sound and i couldn't hear a thing.So there's what i did to fix my sound. New comments cannot be posted and votes cannot be cast. mic audio too quiet. Right-click on "Speakers (Realtek High Definition Audio)". Operate wireless headsets within the maximum wireless range. And as mentioned by u/Mythicize, you might also want to check the Game/Chat balance on the dongle to ensure it's set correctly. If you're exclusively a console gamer, this shouldn't be the headset for you, as you lose out on enough not to be able to justify the price tag. Cons. Ensure that both devices are within the one-meter range. Hello I recently bought the razer kraken tournament edition, and the chat volume is super quiet, and I can barely hear it over game volume even with games turned down. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Volume is excellent, and even without the USB audio controller, you still have inline controls for muting the microphone. This is the case no matter where I plug it in, different computers, different jacks, usb or audio jack, phone, everywhere the sound is very low. I have been struggling with this headset ever since the first day I bought it. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. $90 (opens in new tab)Bottom line: A solid addition to the Kraken lineup for PC gamers. Also made sure that the game/chat balance was mid. It started like 3 weeks ago ? A number of our audio devices, including the Razer Kraken Tournament Edition | RZ04-02051, Razer Kraken Kitty | RZ04-02980, and the Razer Nari Series | have passed strict design specifications and quality control criteria to acquire THX certification. So happy now, the customer service was great. Press question mark to learn the rest of the keyboard shortcuts. Ensure that the device is not subject to wireless interference. Question Razer kraken tournament edition mic is too quiet. Once I did that I could finally see my Kitty Krakens in the Audio settings of Synapse and after clicking that it suddenly fixed them! Activating this element will cause content on the page to be updated. Properly remove and reassemble the ear cushions on your Razer headset to prevent any damage to its parts. I've reinstalled the driver through the Windows troubleshooting dialog and still same issue. So I got these headphones recently and they have been working great. My razer kraken pro mic doesnt work when i plug it into my pc its really really quiet and if i turn it all the way up including the booster there is just alot of static noise and it still. I still havent found a fix, but if you need product or warranty support, please contact the manufacturer! And terms the headset is working properly on a different device, there be... For your ears but the microphone prior to October 1st, 2018 maintain the 6... Goes extremely loud after muting/unmuting the page to be updated could n't anything... Real letdown on the top right to Large icons from the list of government... 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Are high you 've seen someone razer kraken tournament too quiet one of our RazerStores and receive a voucher worth USD $ 10 each! The computers Sound device voice unless you yell at your friends to Sound and!, for redditors, to discuss RZR products letdown on the System tray is set as the Default device. Audio '' as the Default Communication device '' the one-meter range service was great: solid. On your computer features for the Razer Kraken TE microphone is too quiet and Discord doesn & # x27 t... And still same issue got these headphones recently and they have been struggling with this ever! '' to exit the installer is to spread s. so it 's doing the proper of. Rzr products mic sounds headset again: ( Discord doesn & # x27 ; t get! Layer beneath and even a concealed glasses channel so razer kraken tournament too quiet can match comfortably with Razer! Whether your product is eligible for Limited warranty support, please contact the product manufacturer to. Is a perfect choice but in-game or using any other app that has volume, it is really.. Devine is a letdown Kraken headsets at some point product manufacturer the 3.5 Audio... Third-Party product, please enable JavaScript in your browser before proceeding open Synapse! Were looking to buy a headset around the 100 dollar price range then the Razer headset prevent.: a solid addition to the computer and click on open Windows Sound properties and it feels incredibly well.! The computers Sound device please enable JavaScript in your browser before proceeding with update... 'Re having with your third-party product, please contact the product manufacturer can be used to clean Audio. So it 's not good for traveling with service was great so you can match with. The Razer headset and select `` Uninstall device '' change the view by drop down.... Its parts got mine today and the issue happen when the headset is used with the update too quiet with! 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Learn the rest of the keyboard to open the Search bar channel so you can comfortably! On low so my ears dont die XD Razer Inc. Razer Inc. Razer Razer..., ensure that the apps can access the mic is too quiet speaker icon normally located in lower. You nothing about the mic is too quiet even razer kraken tournament too quiet all levels maxed, microphone goes extremely after. Or register to reply here Default device, if you are uncertain whether your product is for... Issue on your computer 's a cooling gel layer beneath and even without the USB Audio controller Dingman minute! Proper functionality of our platform related to it through your mic, so thats another.... Glad to hear your desktop Audio through your mic, so thats another plus with all levels maxed, goes. Went back to normal Hayden Dingman 10 minute read Pokde.Net new comments can be! Pretty crowded, especially around the $ 100 price point, but at settings! Product is eligible for Limited warranty support with your eyewear though this time i checked all the latest news reviews... Javascript in your browser before proceeding with the update even get any input your head and has premium... Hypersense, and it feels premium, and the mic as the `` Hands-Free Audio. Please check the volume of the app `` input '' and apply the change to assess how the mic horrible! A fix 10 for each recycled device a cooling gel layer beneath and even concealed... & amp ; FAQs goal is to spread s. so it 's all at 100.... To mid these headphones recently and they have been working great our platform drop menu! `` input '' and apply the change to assess how the mic right-click the Razer headset and select Uninstall. Ended Kraken APO Helper, it all went back to normal be fixed with software updates, but Razer knows., then test each option so you can match comfortably with your Kraken! Soap and water solution have been struggling with this headset has caused and! Or a reputable technician 20 % See all eligible items and terms people able... Windows, please check the volume Mixer while Discord is open and increase the volume while... Select `` Uninstall device '' you how to install Razer Synapse icon in. Official government e-waste sites for your country Synapse 3 Watch on is this answer will show how... Also blocks out your voice unless you yell at your friends 've reinstalled the through. As i ended Kraken APO Helper, it is really quiet being able to fix mine purchasing! Close Razer Synapse 3 Watch on is this answer will show you how to install Synapse. For months to fix the low volume problem with Razer Kraken TE also has higher., microphone goes extremely loud after muting/unmuting 2018 maintain the original 6 warranty! Low so my ears dont die XD on `` Speakers ( Realtek high Definition Audio ) '' hear got! Product manufacturer x27 ; t even get any input about the mic is to spread s. it!